Mastering these presentation phrases will help to ensure that your message is conveyed clearly and professionally. They’ll also boost your confidence as you prepare to present in English.
Practice using these phrases in your next presentation, and you’ll see how they help you succeed.
If you like learning English through movies and online media, you should also check out FluentU. FluentU lets you learn English from popular talk shows, catchy music videos and funny commercials , as you can see here:
If you want to watch it, the FluentU app has probably got it.
The FluentU app and website makes it really easy to watch English videos. There are captions that are interactive. That means you can tap on any word to see an image, definition, and useful examples.
FluentU lets you learn engaging content with world famous celebrities.
For example, when you tap on the word "searching," you see this:
FluentU lets you tap to look up any word.
Learn all the vocabulary in any video with quizzes. Swipe left or right to see more examples for the word you’re learning.
FluentU helps you learn fast with useful questions and multiple examples. Learn more.
The best part? FluentU remembers the vocabulary that you’re learning. It gives you extra practice with difficult words—and reminds you when it’s time to review what you’ve learned. You have a truly personalized experience.
Start using the FluentU website on your computer or tablet or, better yet, download the FluentU app from the iTunes or Google Play store. Click here to take advantage of our current sale! (Expires at the end of this month.)
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Updated: February 04, 2021
Published: April 12, 2018
People have a preference for one of three primary senses in their communication: Sight, sound, or feeling. These innate biases make them more respond more favorably to visual, auditory, or kinesthetic language.
Speaking your prospect's preferred language facilitates rapport building, making you easier to trust. Therefore, word choice is critical in sales. You’ve heard prospects use phrases such as “It looks good to me” (visual) or “It sounds good to me” (auditory) or “It feels good to me” (kinesthetic).
These phrases, and others like them, provide useful information on the buyer's thinking process and give you insights on how to communicate more precisely and persuasively. This is especially valuable in inside sales where non-verbal feedback is absent.
Once you determine which primary sense (visual, auditory, or kinesthetic) the prospect is most comfortable with, you can focus on word choice to make a better verbal connection.
Here’s a brief list of sensory words and phrases that can help you grab and hold your buyer's attention more effectively.
Now, let’s assume you were selling a technical product and you were able to determine which of these three communication mediums best suited your customer. You would then use different messages for each person.
If the prospect was a visual person, you might say:
"Take a look at the new Model 43. Notice how the new design makes it easier to observe the monitor scope."
If the prospect was an auditory person, you might say:
"Let me tell you about this new Model 43. Just listen to how quiet it is. It hardly makes a sound."
And with the kinesthetic person, you might say:
"Wait until you get your hands on the new Model 43. Once you get a handle on its operation, you’ll have a better sense of why some people feel so strongly about how it can impact their operations."
By listening to the words your prospects use, you will get insight into their communication bias. And by adjusting your selling style and word choice accordingly, you will make rapport building easier and improve your sales results.
Editor's note: A version of this post originally appeared on the Sales Improvement Group blog . It is republished here with permission.
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Sales words and phrases are the bread and butter of any salesperson. The right words can make the difference in getting your message across and closing a sales deal. Learn the most convincing ones now!
https://snov.io/blog/sales-vocabulary/
In sales, communication plays a pivotal role. Your product might be of super value to the customer, but unless you master the required soft skills, closing a sales deal will become a challenging adventure. And when it comes to the art of communication, your success depends on what you’re saying to your prospects and how you’re saying it.
In this post, we’ll talk about specific sales words and phrases you should add to your vocabulary to sound persuasive and win more deals.
Before we get into the sales words and phrases you can pepper your sales flow with, let’s look at the main principles of persuasion found by a famous American psychologist, Robert Cialdini, and psychologically proven successful for closing a sales deal.
They are the following:
Sales words and phrases that follow these persuasion principles will help you quickly win over your prospect and move them closer to conversion .
To help get a better idea of these powerful words and their use cases, we’ll be leaning on a guide from Zluri, “ Top 8 Okta Alternatives to Consider in 2024 .” The SaaS management platform uses some of Cialdini’s principles and keywords to convince readers that Zluri is a better option than Okta. We’ll be pinching plenty of screenshots from the article — thanks to the Zluri team in advance!
Let’s consider these 6 persuasion principles in more detail.
If you’ve already been using content marketing as a part of your inbound sales strategy , you must be familiar with the persuasion tactic of reciprocity. You appeal to reciprocity when you provide your prospects with valuable content, like ebooks, podcasts, video tutorials, and so on. The idea is simple: you’re gifting your users with what they need, and they’ll return the favor in the future.
This is what Zluri is doing with their guide on the alternatives to Okta. They offer their audience a comparison of Okta to other similar services, including Zluri themselves, and unveil their features, pros, cons, pricing, and rating.
In other words, they share free content that brings real value to readers – the guide simplifies the evaluation stage of their buyer journey and helps them with decision-making .
When it comes to communicating with sales prospects, consistency is a two-way street. Let’s explore both directions.
On the one hand, people appreciate brand consistency, which means you must be uniform in your mission, vision, and actions. For example, at the beginning of their guide, Zluri states that in their post, they’ll analyze the alternatives of Okta and provide detailed information about their features and pricing, and so they do. When readers get what they’ve been promised, their trust in the brand grows, making them more likely to deal with the company further.
On the other hand, people love to be perceived as consistent, as it makes them look reliable and responsible. You can use this trait in sales as well! Ask a lead to do a small-lift action , say, rate your service, and if they agree, they’ll be more likely to do a higher-lift action for you in the future, e.g., write a review about your product.
Social proof is critical if you hope to convince someone to invest in your SaaS. 88% of people trust user reviews as much as they’d trust a personal recommendation. What’s more, the average customer reads 10 online reviews before making a purchasing decision.
Therefore, you should show your prospects what users think about you and share testimonials and awards that position you as the service people love. On your landing page, you can place direct reviews from your current customers or links to customer review platforms where users left appraisals of your service.
For instance, while following the CTA “Book a Demo” that Zluri left at the end of their guide, you’ll be forwarded to the conversion page, where the company shares social proof — G2 rewards and logos of popular companies that became their service users:
You’ve probably heard it not once: “We need to create more thought-leadership content.” What does this mean?
It means you need to create content that will showcase your brand as an authority within your niche. This way, potential users will be more likely to believe what you say and invest in your product.
Zluri presents its brand through a blog article which they call a ‘guide’ for a reason. The company demonstrates they have the expertise to share and do it regularly (you can see their other posts in the ‘Featured blogs’ section), so readers who appreciate their articles become their potential customers.
If your reputation is not authoritative enough, you can lift your credibility by aligning with the respected personas known as industry influencers .
If you love a brand, you’re more likely to trust them and, eventually, buy from them. It’s relationship-building 101 and the most common persuasion technique used among sales teams. Get your prospects to like you.
There are many ways your sales team can use this principle at work, e.g., building rapport , offering prospects relevant content or special incentives, or using specific vocabulary that would make them like you and influence their decision-making.
We’ll explore it in the following chapter.
Scarcity is one of the oldest tricks in the books. Although people are much wiser to scarcity these days and traditional sales words such as “buy now” or “only today” are perceived as spammy, this tactic is still used more subtly in marketing and sales campaigns. Why? Because people want what others can’t have.
In practice, the principle of scarcity looks the following way: you’re pushing your buyer to make a decision under the influence that they won’t be able to make that decision in the near future. At the same time, scarcity can imply VIP-only access to a product, heightening its value.
Below we’ll consider what words and phrases are used by Zluri as a part of their scarcity tactic.
Now that we’ve discussed 6 basic principles of persuasion, let’s go through a list of the most common sales words and phrases pertaining to each principle, which can bring you conversions and boost sales as soon as you add them to your marketing and sales campaigns.
To put a principle of reciprocity into action, you can use the following words and phrases in your blog posts, on a landing page, in cold emails , or in any other piece of communication with prospects (we’ve also explained the meaning each phrase conveys):
If you want to emphasize consistency, you should use a vocabulary that demonstrates you are in line with your mission, vision, and promises. Let’s consider the words and phrases that help you apply the consistency principle in sales:
To convey social proof, your sales vocabulary should include words and phrases that would tell your prospects that customers adore you and will choose your brand over and over again:
Don’t forget to enrich your sales campaigns with words and phrases indicating your knowledge, expertise, and status. For instance:
To win the affection of a sales prospect, use the following sales vocabulary:
Lastly, scarcity words are aimed at enticing your prospect to buy faster . They need little explanation but should be considered in your sales collateral:
However, be careful while using these words in emails. Some of them, once used excessively, can trigger spam filters and affect your email deliverability.
Zluri applies the scarcity principle by placing a specific call-to-action on the subscription form right below the post — “Be the first one to hear from us!” It’s difficult not to notice how the company appeals to exclusiveness using the phrase “Be the first one,” isn’t it?
Here is the list of all 60 sales words and phrases that can help you succeed in closing a deal if you add them to your everyday sales vocabulary:
Cialdini’s principles of persuasion have been proven powerful for marketing and sales, so why not apply them to your campaigns? We’ve provided you with the 60 most persuasive words and phrases, but many more exist out there. If you know any special vocabulary that brings you conversions, feel free to share it with us in the comments.
Meanwhile, Snov.io is waiting for new users who wish to streamline their sales process with the help of a reliable multifunctional platform.
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In addition, the brand incorporates a detailed look at one of its staff members — a powerful tool when trying to attract consumers. 9. Leadgeeks.io Sales Deck by Paweł Mikołajek. Sometimes, the best way to explain a concept is through a series of process maps and timelines.
Sales presentations: templates, examples and ideas on how to present like a pro. A good sales presentation is more than a simple pitch, a demo or a list of facts and figures. Done well, at the right time in your sales process, it's a tool for getting your prospects' attention, drumming up excitement and moving prospects toward a buying ...
1. Structure your presentation. Guiding your prospects down a clear path is key to a successful sales presentation. You'll follow a logical structure, and listeners will understand how each element of your presentation relates to one another, rather than them having to piece together disjointed information on their own.
Here are more tactical sales presentation ideas to steal for your own use: Tactic #1: Use Logos and Testimonials. Use logos and testimonial pull-quotes for your highest-profile customers to strengthen your sales presentation. Example: Slides 21 to 23 include customer quotes from Schneider Electric, Financial Times, and Box.
Highlight key elements that set you apart, be it a compelling story of your brand's inception, a lucrative deal you managed to seal, or an instance where an internet marketing agency hired you for their needs. 4. Present facts and data. Dive deep into sales performance metrics, client satisfaction scores and feedback.
Cover slide - a visual hook. UVP slide. Who we are slide - provides context and demonstrates authority. Problem slide - covers your prospect's main pain points. Solution slide - describes your unique solution to the prospect's problem. How it works slide - gives basic details about the onboarding and rollout process.
Preparation is a key aspect of every effective sales presentation. Here are five ways you can prepare for success: 1. Set a Clear Agenda. Your sales presentation is built to guide the conversation and gives you a structure to work with throughout the meeting. But the prospect doesn't know how your presentation is structured.
1) Piktochart: "Sales Pitch Examples". Piktochart's Sales Pitch Examples illustrate how to effectively communicate the value of your product or service. These examples showcase various strategies to capture and retain the audience's interest, making them highly practical for anyone looking to enhance their sales presentations.
To keep your buyers engaged and prevent them from nodding off, make the presentation more interactive by fostering a conversation, using eye-catching visuals that leave an impression, and pacing your delivery to keep the energy level high. 1. Start Strong: Cover Slide + Confidence. First impressions matter.
On one hand, a sales presentation is designed to persuade potential customers about the value of your product or service. It typically includes detailed information about your product, its features, benefits, pricing, case studies, testimonials, and more. On the other hand, a sales deck is essentially a condensed version of a sales presentation.
A sales presentation pitch can be beneficial because it uses visual elements, like images, graphics, and charts, to showcase your product features, benefits, and value proposition. Plus, the structured format ensures a logical flow of key points and keeps the presentation focused instead of overwhelming your prospect with too much information.
Step 4: Present the solution. With the stakes raised, your audience needs a solution: a clear path toward their goal. An effective sales presentation presents your product as a means to the ...
The design elements and information visualization tools will help you put together a memorable sales presentation that will seal the deal. 1. Create an Outline. Before you start designing any slides, you'll need to have all your information in an easy to follow outline document.
4. Make Sure You Sound, Look, and Act the Part During Your Sales Presentation. Depending on your prospect, your attire, jargon, and attitude needs to match what your audience will expect. If you're dealing with CEOs, CFOs, and other executives, then business wear and a professional tone is probably the right choice.
Use the right sales words in your sales strategy and your prospects will begin to see the benefits of your product or service. Use the wrong words, and you'll find it harder to close deals with new customers and improve your sales revenue. ... Preparing for a sales pitch or presentation is a challenge. You need to know what you're going to ...
This word can let them know that you are there to help them minimize wastage, whether it is cost, time, or effort. . Sales words such as 'proven', 'genuine', 'authentic', and 'endorsed' can help build trust. With increasing competition, customers want to partner with a brand they can rely on. When you use the word 'proven ...
The way you start your presentation sets the tone for the rest of it. Begin by greeting your audience and introducing the topic. Here are some phrases to get you started: 1. Good morning, everyone. Depending on the time of day, you can also say "Good afternoon, everyone" or "Good evening, everyone.". 2.
Mention. Feel. Grasp. Firm. Pressure. People have a preference for one of three primary senses in their communication: Sight, sound, or feeling. These innate biases make them more respond more favorably to visual, auditory, or kinesthetic language. Speaking your prospect's preferred language facilitates rapport building, making you easier to trust.
Here are 13 sales buzzwords and phrases with the context in which you can use them with potential customers: 1. Align. "Align" in sales means that processes are working towards the same goal. When selling a service to a business, a sales representative may share that they can help the business align their department goals.
Liking. Scarcity. Sales words and phrases that follow these persuasion principles will help you quickly win over your prospect and move them closer to conversion. To help get a better idea of these powerful words and their use cases, we'll be leaning on a guide from Zluri, "Top 8 Okta Alternatives to Consider in 2024.".